This is a contributed post from Ellie Jo on small business.
Small business owners need to oversee quite a few things. One of the more complicated of these will be your employees.
Knowing how to manage them will be vital for the success of your company. If you don’t know how to manage employees, there could be repercussions, such as:
- A lack of productivity.
- Increased employee turnover.
- Increased costs associated with hiring new employees.
You’ll naturally want to avoid these as much as possible. Managing your employees effectively will be paramount to this.
There are multiple things you’ll need to keep in mind when doing so.
How Small Business Owners Can Manage Employees
Monitor & Measure Performance
To make sure that your employees are an asset to your employees, you’ll need to monitor and measure their performance. There’s a lot involved in this.
Using the right tools and setting employee goals will be vital to this. You can take advantage of multiple resources for this, such as an hourly wage calculator, CRM, and much more.
You’ll need to make sure that you and your employees are on the same page with this. Setting agreed-upon goals for them is vital.
You can then track their performance against these goals based on multiple performance indicators.
Make sure not to micromanage goals. Nobody wants to feel as though their employer is looking over their shoulder and it can have a detrimental impact on productivity.
Encourage Opinions & Ideas
Your employees will have opinions and ideas about their job and how it should be done. These will typically be based on their experience in the role.
You should encourage them to share these opinions. They could have much more first-hand expertise with their duties than you do; they could have a more informed opinion of it.
Letting them express their ideas and opinions could lead to them being able to do their job better. That alone could be more than enough of a reason to listen to them.
There are other benefits, however. When your employees feel listened to, they feel acknowledged.
They’ll believe that they matter to the company. They should feel this because they should matter to your business.
Fostering an environment where they’re free to do this is vital. While there’ll inevitably be ideas and opinions you don’t agree with, these should be far and few between.
Set An Example
As a boss, your workers will follow your example. If you behave a certain way at work, they’ll believe that acting that way at work is appropriate.
That could include turning up late to work, leaving early, and much more. You wouldn’t want your employees to engage in this behavior.
You’ll need to set an example and show them how you want them to behave. If you’re the first person in the office and the last one to leave, it’ll motivate employees to do the same.
Act the way that you expect your employees to behave. You should be your ideal employee. In time, that’ll inspire your workers to emulate your behavior.
Once that happens, you’ll start seeing an impact across your company. Not only will employees turn up on time, but they’ll treat customers – and each other – the way you want them to.
Remember To Adapt
Being able to adapt is vital to most areas of business. It’s especially true when it comes to managing your employees.
Each of them will be different from each other. Treating them as though they were identical isn’t going to be helpful.
You’ll need to tailor your approach to each employee. Some workers may thrive under pressure, while others wouldn’t be able to handle it, for example.
Knowing which categories each employee falls into will help you lead them. Understanding a worker’s motivations, passions, and interests can help you lead them much better.
Once you do, they’ll be much more productive, alongside making them happier when they’re at work. It’ll also let them know that you value them as people.
How To Manage Employees: Wrapping Up
Figuring out how to manage employees can be tricky. There’s no one-size-fits-all approach to this.
Keeping a few things in mind will help with this, however. Each of the above tips and tricks will be more than helping in managing your employees.
You should work with them instead of above them. Treating them like equals and showing them respect can have a much larger impact than you’d think.
Be the boss that you’d want to have. Once you are, you’ll have no problem attracting employees that’ll help your business.
You also wouldn’t have an issue leading your team to success.